Propuesta de optimización la cadena de suministro interna para el tablón S.A.S. para maximizar la eficiencia y reducir costos operativos.

Abstract

The present investigation has as its general objective to optimize the management of the internal supply chain in El Tablón S.A.S. to improve the efficiency in the delivery of orders to the final customer and reduce operating costs, through the implementation of effective communication processes and the standardization of procedures between the departments involved. In order to achieve the stated goal, the following actions were carried out: The environment of the El Tablón S.A.S lumber company was analyzed, which from the PESTEL review identified a stable behavior in the demand for wood products with a GDP share of 0.89%. Also, the current situation of the supply chain was examined, through a descriptive study by means of a survey of the company's workers, obtaining results that indicate that there are problems related to communication between the areas with 43% and omission errors in the reception of orders or purchase orders, which causes delays in deliveries and a decrease in economic income. As a result, a proposal for improvement was put forward through the design and implementation of a web application dedicated to supply chain management called Supply Chain Management, with the aim of coordinating and communicating implicit processes through the use of technology, which considers the planning of activities within a work period of 6 months.