Análisis de la influencia de las TIC y la cualificación del personal en la productividad laboral del sector comercio del Ecuador, periodo 2003-2016.

Abstract

The main objective of this study is to analyze the influence of ICT and the qualification of the personnel in the labor productivity of the commerce sector of Ecuador through the use of quantitative techniques for the formulation of proposals for improvement. The applied methods are the descriptive because it allows the detailed analysis of the variables studied and the correlational because it helps to know the degree of existent relation of the exposed variables. The type of research is quantitative and the design is non -experimental. The theoretical framework is developed based on the theory of the division of labor. As the main conclusion, it is determined that ICT and personnel qualification influence positively in the labor productivity of Ecuador's trade secto r. It is noteworthy that these independent variables have been having negative fluctuations during the last 13 years, causing a fall in labor productivity in the trade sector, deteriorating the quality of life of people and reducing Ecuador's competitiveness globally.