Análisis de la carga laboral en el área de confección de una fábrica de plásticos en la ciudad de Guayaquil.

Abstract

This study analyzed work overload, with an emphasis on mental workload, as a psychosocial risk factor among garment worker's at a plastics company in Guayaquil. Work oversload is currently a common phenomenon in various productive sectors and significantly impacts Worker's quality of life and well-being. The objective was to analyze the impact of work overload on worker well-being to determine its prevalence in the area. A quantitative, descriptive research design was used, focused on measuring the level of metal workload and characterizing its presence in the study group. The NASA-TLX questionnaire was used as a data collection instrument. This questionnaire objectively measures perceived mental workload, considering dimensions such as mental demand, physical demand, time demand, effort, performance, and frustration. This approach allowed for the collection of quantifiable and standardized information on the level of work overload experienced by the workers. The questionnaire results indicate that 40 % of the evaluated group presents a medium mental workload, while the remaining 60% report a high mental workload, confirming the significant presence of psychosocial risk in the garment manufacturing area. Actions are proposed to improve work organization, strengthen ethical leadership, and optimize internal communication, and promote worker participation.