Análisis de viabilidad de una estación digital móvil de servicios a la ciudadanía en la Parroquia Pimocha, provincia de Los Ríos.

Abstract

This research is linked to the Sustainable Development Goals (SDGs), primarily SDG 9 which focuses on Industry, Innovation and Infrastructure, as well as SDG 10 which seeks to reduce inequality between and within countries. The overall objective was to evaluate the design of a business plan for the implementation of a mobile digital service station for the residents of the Pimocha parish. The study was applied in nature, employing a mixed quantitative and qualitative approach and an exploratory design. The population consisted of 96 inhabitants and the Political Lieutenant of Pimocha, as the local authority. The technique used was a survey, and the instrument was a questionnaire. Data processing allowed for the analysis of the information under study. The results demonstrated the inefficiency of public policies for technological innovation implemented by the Pimocha Parish Council and the urgent need for citizens to have a mobile digital station to carry out their digital procedures and receive training in the use of information and communication technologies. Finally, it is concluded that after the project evaluation it is feasible and profitable, considering a great impact on the social, economic and productive development of the locality.