Análisis del nivel de satisfacción laboral en los empleados del sector de seguridad privada en Guayaquil.

Abstract

This study examines job satisfaction among employees in the private security sector in the city of Guayaquil through a partial least squares structural equation model, which makes it possible to identify the most relevant factors based on employees’ perceptions. The research focused on three main factors: economy, communication, and work environment. All of these have a significant influence on job satisfaction. The findings show a positive and significant impact of each independent variable on the dependent variable, demonstrating that employee well-being is not solely based on monetary compensation but on multiple factors, and it is the interaction of these elements that leads to higher levels of job satisfaction among workers. This study contributes to the understanding of the factors that influence job satisfaction within this sector, aiming to provide tools that help improve these aspects while maintaining business operations. In addition, it seeks strategies that generate positive returns for companies in the sector and support organizational efficiency without compromising long-term financial sustainability.