Brecha del conocimiento en la cultura organizacional en empleados de industrial pesquera Santa Priscila S.A.

Abstract

This research analyzes the knowledge gap in the organizational culture of the employees of Industrial Pesquera Santa Priscila S.A., highlighting its impact on the efficiency and competitiveness of the company. This is how the organizational culture, being a central aspect in knowledge management, directly influences the internal communication of Santa Priscila, in addition to its alignment of values, the integration of personnel and the achievement of strategic objectives, however, there is a knowledge gap that prevents this company from having adequate decision making, innovation and productivity. That is why, based on a quantitative study that deploys employee surveys, factors such as the absence of training resources, deficiencies in organizational communication and the lack of effective knowledge dissemination strategies were observed. It is established that having a strong organizational culture, along with training programs and active supervision, improves knowledge sharing and enhances corporate identity. Suggested strategies to improve the gap include the creation of an intranet for new knowledge and improvement tools, new innovation-friendly workspaces, and open cubicles to assist in the capture and dissemination of knowledge, as well as new effective teamwork strategies. The adoption of these initiatives will reduce the knowledge gap, optimize staff performance and improve the company's sustainability in a highly competitive sector.