Rediseño del descriptivo de funciones para el departamento de Talento humano de una empresa retail de la ciudad de Guayaquil.

Abstract

This thesis proposes the redesign of the descriptive functions based on the current needs of the retail company, in view of the restructuring of the Human Talent department ordered by the corporate entity, to make it more dynamic and efficient. This change in the structure took place under a modality that is carried out in another Latin American headquarters, which has managed to reduce the number of complaints with the operational staff. since, new developments are lifted more efficiently. The format is redesigned based on different opinions and needs that have been detected with the same collaborators of the department and that will be applied to the positions that have been detected with the greatest need of updating. The mixed methodology was used based on the results of a climate survey and with the semi-structured interview technique and the key points of the positions that need to be implemented, the process to achieve the expected results and the way in which the content of the functions should be socialized was obtained.