Influencia del liderazgo Laissez Faire o Pasivo sobre el clima organizacional de una Clínica Médica y Odontológica, sucursal Guaranda, del año 2023.

Abstract

The objective of this research project is to identify the influence of Laissez Faire or Passive Leadership on the Organizational Climate of a Medical and Dental Clinic, Guaranda branch, through the application of opinion surveys to a sample made up of 86 collaborators. For this, two instruments were used; To measure the Organizational Climate, the Koys and Decottis Measurement instrument was used, adapted by Chiang et al. (2008). To measure Leadership, the MLQ 5X instrument developed by Bass and Avolio and adapted by Moreno et al. (2021). The study methodology is a quantitative analysis, with which the situation of the variables involved and the influence of one over the other was determined. The results obtained evidenced the existence of a bad organizational climate, generating demotivation, fatigue, lack of empathy, distrust, and lack of leadership on the part of the headquarters, incurring in poor communication between the administrators and workers of the Clinic. The proposal of an action plan with specific objectives and recommendations for continuous improvement and training was developed, in order to improve the Organizational Climate through the development of a Transformational Leadership with which leaders can influence, motivate and align the members of his work team with the vision and ethics of the Medical and Dental Clinic.