Consecuencias del síndrome de Burnout en el personal de salud que labora en el área de emergencia de un hospital de la ciudad de Guayaquil durante el periodo del año 2022.

Abstract

The possible consequences of burnout are consequences that are manifested by the professional burnout that persists in the staff or other professionals, this occurs as a response to the existence of internal and external factors. Objectives: Describe the consequences of burnout syndrome in health personnel working in the emergency area of a hospital in the city of Guayaquil. Methodology: descriptive, qualitative, prospective, transversal. Population: 30 health personnel in the emergency area. Technique: Survey. Instrument: Maslach test, demographic survey with manifestations and consequences. Results: Sociodemographic characteristics: 25-30 years old (40%), male (80%), from urban origin (73%), from 0 to 5 years old as health personnel and the same time working in the emergency area (53 %), 67% permanent contracts, undergraduate academic level (33%), Catholic religion (43%). The manifestations: 100% present intense headache, 67% back pain, 70% substance abuse such as alcohol and coffee; the results of the burnout dimensions are: 83% presented a low level of personal fulfillment and 46% also presented low levels of depersonalization and 71.73% presented a medium level of emotional exhaustion. Consequences: anxiety (100%), excessive coffee consumption (100%), sleep disturbance (96%). Conclusions: The health personnel of the emergency area of a hospital in Guayaquil present high levels of emotional exhaustion, most of them show negative consequences for health, because they have manifested themselves through excessive consumption of coffee, anxiety, sleep disturbance.