Análisis de la comunicación y su incidencia en el clima laboral.

Abstract

The purpose of this research is to reveal whether communication affects the work environment, therefore, various definitions are exposed to understand the variables of this study and their relationship with each other. This research is aimed at a sample of 384 people who work in the private sector in the city of Guayaquil, where there have been problems in the communication that their collaborators maintain within the organization. Therefore, the approach used was quantitative with a descriptive and analytical scope, while the data collection technique was through a survey generated in Google Forms. The information obtained in the survey was tabulated, analyzed and an interpretation was made for each question, resulting in improving communication if it affects the work environment and that certain collaborators need more confidence to ask questions based on the assigned tasks. in the position in which they are, in addition to the fact that there is a significant percentage of workers who indicate that there are various conflicts between those who are in the same range, due to this, labor productivity can be affected.