Evaluación de la bioseguridad percibida por los usuarios que acuden al área de ginecología del Hospital General del Guasmo Sur.

Abstract

Given the importance of the quality of health services and patient safety, these issues have been consolidated as one of the tools that has supported the greatest relevance for more than a century, a situation that has directly influenced the reduction of the mortality rate. Under this approach, the present research is carried out with the objective of evaluating the perception of biosecurity by the users served in the Gynecology area of Guasmo Sur General Hospital, for the approach of patient safety improvement strategies and quality of attention. The methodology was made up of a quantitative approach, descriptive - correlational type, transverse and non - experimental design, being the sample of 349 people. Among the problems that have not fully satisfied patients, is the lack of interest, trust and disposition of the doctor; In relation to aspects of biosafety, factors from hand washing, use of new gloves and the correct checking of medicines were recognized. As this situation was developed, a proposal based on variables such as the communicative relationship between doctor-patient, lack of empathy and problems associated with the patient's biosecurity was developed.