Compromiso organizacional y el desempeño laboral del personal de enfermería del área de un Hospital General de segundo nivel de atención en ciudad de Guayaquil.

Abstract

The present research study was based on the organizational commitment and job performance of a second-level general hospital in the canton of Guayaquil, which had the general objective of analyzing whether the organizational commitment influences the job performance of the aforementioned hospital to implement a strategy plan for improvement in the institution. For this, a research methodology was used, with a quantitative approach because data susceptible to measurement were collected and with a non-experimental design because the variables were studied in their original form without any type of alteration. Regarding the research technique, the survey was used and two questionnaires were used as instruments, the first on organizational commitment composed of 18 items and the second on job performance composed of 11 items, both applied to a population sample of 46 participants in total. The results in terms of organizational commitment could reflect that the dimension of the normative commitment was the one that prevailed and the lowest was the commitment to continuity, instead in work performance the highest dimension was that of quality of care and the dimension with results was productivity, thus evidencing the areas that need to be strengthened in the respondents. As for the proposal, it was made up of different activities with the Department of Human Talent and the immediate head of the nursing staff as responsible in order to improve their perception and productivity.