El estrés en el personal de salud y su incidencia en el desempeño laboral del personal de salud del Centro de Salud Materno Infantil Francisco Jácome de la ciudad de Guayaquil en tiempos de Pandemia Covid-19.

Abstract

Work stress leads to a number of physical and mental responses, however, job performance is considered as the result of the behavior of workers in terms of the position they perform or function. The general objective was focused on determining the incidence of stress in the work performance of the health personnel of the Francisco Jácome Maternal and Child Health Center in the city of Guayaquil in times of the Covid-19 pandemic, through quantitative tools, for the design of a proposal. The methodology was applied through a quantitative approach, nonexperimental design, descriptive scope, cross-sectional type and deductive method with 107 people, through a six-dimensional questionnaire. The results showed that 28% end up emotionally exhausted at the end of the day, 34.6% said they neither agree nor disagree with the tasks they perform, 33.6% think that the effort they make does not improve their pay. The dimensions that contribute to greater stress at work in times of pandemic are salary dissatisfaction, professional demerit, dissatisfaction with professional practice and excess labor demand. The proposal focused on activities such as a training program, teams, and social recognition. It is concluded that stress in health personnel has an inverse and significant relationship in the work performance of health personnel in times of the Covid-19 pandemic (- 0.941, P <0.01).