Diseño de un manual de políticas de retención de personal para la clínica de atención integral médica de especialidades (CME) de la ciudad de Guayaquil.

Abstract

In the Comprehensive Medical Specialty Care Clinic (CME) of the city of Guayaquil, deficiencies have been evidenced regarding the opportunities for development and growth offered to workers, few or no incentives, both salary and non-salary, and a selection process of personnel that does not adjust to the needs that the company currently has. For this reason, this case study was carried out in order to design a personnel retention policy manual for the Comprehensive Medical Specialty Care Clinic (CME) of the City of Guayaquil. The diagnosis made it possible to identify the factors that affect staff retention and design strategies to mitigate this situation that is detrimental to the growth of the health center.