Estrés laboral y su relación en el desempeño del personal de salud del hospital Natalia Huerta de Niemes.

Abstract

Stress is considered a phenomenon that is related to multiple factors, generating a negative situation that affects not only the employee's job performance, but also directly influences their health and well-being, especially those associated with activities. from the health sector. Under this approach, an investigation was carried out with the objective of analyzing the relationship between work stress and the performance of the health personnel of the Natalia Huerta de Niemes Hospital. The study maintained a quantitative approach, deductive method and descriptive, correlational scope. As a data collection technique, two surveys were used, which allowed evaluating the stress level and work performance of 76 collaborators who are part of the institution. According to the results, it was identified that the levels of work stress are derived from factors such as lack of motivation, fair remuneration, recognition and work overload, influencing the reduction of work performance and productivity, directly affecting user satisfaction. A proposal was developed in order to improve and prevent stress levels, through the proposal of a training, motivation and mindfulness program, whose cost addressed a total value of $ 1,139.00.