Incidencia de la satisfacción en la atención en el nivel de depresión del adulto mayor en los centros diurnos geriátricos de Guayaquil.

Abstract

Satisfaction has been denominated as a principle of excellence that the institution must provide for being an indicator of management, which is involved with the treatment given to the user. Depression is considered a mental disorder which gives at any age, however, in the older adult occurs with greater occasions by the state of aging. Depression decreases the speed of recovery, making it more vulnerable to diseases, causing acceleration of cognitive, physical and social deterioration. The general objective of this research was to analyze the incidence of satisfaction in the attention at the level of depression of the elderly in the geriatric day centers of the city of Guayaquil, through quantitative research, to improve their quality of life. Using as a methodology the quantitative approach, of correlational and descriptive scope, the research was non-experimental. The surveywas used as a technique, with a population of 278 older adults. The results showed dissatisfaction in the time received to clarify the doubts, the lack of information regarding the risk of accidents, the administration of medicine and the lack of presentation of the personnel. It was observed that there is depression in older adults since they do not feel heard, they have little energy, so they prefer to stay at home. It is concluded that satisfaction and depression have a significant strong negative relationship.