Diagnóstico de la aplicación de la teoría del clima organizacional de Likert como predictor del desempeño de los trabajadores de la industria “La Fabril”.

Abstract

The purpose of this research is to evaluate the application of the Likert Organizational Theory as a predictor of the labor force´s performance of the industrial organization “La Fabril” The research has been focused conceptually, in making a diagnostic of the working environment of the said organization, through the measure of the variables that the Likert Theory states; in such way, being able to determine the type of the existing organizational climate, which enabled the inference of the labor force performance. The research methodology used is deductive and mix, since it has been applied the qualitative and quantitative analysis for the data collected. The scope of the investigation is descriptive. It has also been applied surveys to workers and interviews to middle-managers, willing to measure the type of organizational climate. With the results obtained, it was considered the average of each of the evaluated variables, connecting results and performance. Concluding, “La Fabril” has been described as an organization with a participative-consultative type of Organizational Climate, according the results of the diagnostic performed based on the parameters stated by the Likert Theory. Nevertheless, the theory recommends a continued improvement of the organization climate, so here has been presented some strategies that might contribute to the polishing up of the organizational environment, in consequence, to the improvement of the work force´s performance.