Análisis del clima organizacional y su incidencia en la satisfacción laboral aplicada en una PYME de seguridad en Covipen Cia. Ltda.

Abstract

This research work has as main objective: Analyze the organizational climate that influences staff satisfaction in a security SME in Covipen Cia. Ltda. 2018 because there are employees who do not have a very favorable organizational climate and high job satisfaction, demonstrating the performance of the workers according to the employer's survey in the interview conducted. Initially, it establishes the different theoretical, conceptual and legal approaches are established in relation to the two variables of the analysis (organizational climate and job satisfaction), the same ones that contain factors which allow us to understand and understand the key guidelines to be able to provide an organizational climate very favorable and high job satisfaction. The applied research method is deductive, the research is developed as a mixed type since qualitative and quantitative analysis is carried out. The research is descriptive-correlational in nature. The organizational climate that influences the job satisfaction of a security SME Covipen Cia. Ltda. is analyzed. applying the organizational climate and job satisfaction questionnaires of Psi. Sonia Palma valued by Likert scale. The conclusion is that the organizational climate in the SME security is unfavorable and that this directly affects staff satisfaction by 77% (p-value = 0.00). On the other hand, it reflects a high dissatisfaction in them. Therefore, proposals are presented so that the organization can improve these factors of both variables through talks, intrinsic and extrinsic benefits, integrations, labor recognition, among others.