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FACULTAD DE CIENCIAS ECONÓMICAS Y ADMINISTRATIVAS
Carrera de Administración de Empresas
Trabajos de Titulación - Carrera de Administración de Empresas
Trabajos de Titulación - Carrera de Administración de Empresas (SED)
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Issue Date
Title
Author(s)
16-Sep-2016
Propuesta de estandarización de procesos de gestión de atención al cliente para la empresa SCG Ecuador.
Murillo Martínez, Pedro Moisés
;
Chanyu Acebo, Roxana
;
Albarracín Zamora, Andrea Sthefanie
;
Castells Peña, Karla Elizabeth
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Author
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Castells Peña, Karla Elizabeth
Subject
1
ATENCIÓN AL CLIENTE
1
GESTION POR PROCESOS
1
SERVICIO DE CALIDAD