Modelo de gestión por competencias para la formación de jóvenes sin experiencia en una empresa del sector tecnológico.

Abstract

The training of young people without prior work experience in technology companies is often carried out through informal practices, highly dependent on mentors’ availability and lacking objective monitoring and evaluation mechanisms. This situation creates learning gaps, uncertainty among participants, and organizational difficulties in integrating new talent. This study aims to design a Competency-Based Management Model for the training of inexperienced youth in a technology-sector company, in order to structure the training process, strengthen mentoring, and establish clear evaluation and certification criteria. A qualitative and propositional research approach was adopted, using semi-structured interviews, focus groups, and document analysis, with data triangulation among young participants, mentors, and Human Resources staff. The diagnostic results revealed the absence of a defined training pathway, competency-based entry profiles, and formal feedback tools. Based on these findings, a model grounded in Competency-Based Management, Experiential Learning, Business Mentoring, and Non-Academic Dual Training is proposed. The model is organized into progressive phases and incorporates monitoring instruments and internal certification, offering a viable and sustainable solution