Evaluación de los riesgos psicosociales del personal administrativo de una Compañía de Transporte Pesado de Guayaquil.

Abstract

The present case study analyzed the psychosocial risks affecting the administrative staff of a heavy transportation company in Guayaquil, considering the well-being of the unit of analysis and the potential risks to which they are exposed. The study adopted a mixed methodological approach, descriptive-diagnostic in nature, without intervention, with a predominance of quantitative methods. In the quantitative phase, the Psychosocial Risk Questionnaire issued by the Ministry of Labor and the WHO Well-Being Index were applied. In the qualitative phase, a focus group was conducted as a complementary tool to deepen the information obtained. The results revealed high levels of workload and work pace, as well as moderate levels related to work organization. However, variability in well-being levels was observed among the surveyed individuals. Based on these findings, new preventive strategies aimed at reducing psychosocial risks are recommended.