El clima y el desempeño laboral de los colaboradores en Pymes del sector de insumos médicos norte de la ciudad de Guayaquil.

Abstract

This study explores the dynamics between work environment and employee performance in small and medium-sized enterprises (SMEs) in the medical supplies sector in northern Guayaquil. The motivation behind this research lies in understanding how these factors interact and affect employee productivity and well-being. The research employs a quantitative approach, using surveys designed to measure perceptions of work environment and employee performance. The sample included employees from SMEs, ensuring a diverse representation of experiences and perspectives. The research followed a structured procedure that began with defining the problem and objectives, continued with delimiting the target population and selecting a representative sample of employees from medical supply SMEs. Subsequently, a survey consisting of demographic questions and Likert scales was designed and administered, and the results were collected and tabulated using SPSS. Finally, descriptive analyses and correlation tests were conducted to identify the relationship between the work environment, employee performance, and satisfaction, leading to conclusions and recommendations based on the evidence gathered. The results indicate a significant correlation between a positive work environment and high employee performance. Based on these findings, several recommendations are proposed to optimize human talent management in SMEs.