Influencia de la cultura organizacional en satisfacción del personal. Estudio en una empresa pública en el cantón de Azogues, 2024.

Abstract

This research was carried out to understand the influence of organizational culture on staff satisfaction. For this research, a quantitative and qualitative approach was used, applying surveys and interviews to the staff of the public institution in Azogues. The sample was composed of employees from different hierarchical levels, allowing them to obtain a comprehensive view of the organizational culture and its impact on job satisfaction. The organizational culture of a company defines its ability to adapt to change and its level of innovation. In this research it was identified that the organization studied maintains a bureaucratic culture, oriented to function and stability, which limits the implementation of new ideas and improvement processes. From Herzberg's theory, innovation is closely related to motivational factors, since it provides autonomy, creativity and growth opportunities. According to the research findings, this public institution presents characteristics of various types of organizational culture, but it is mainly aligned with a bureaucratic culture and a culture oriented to the fulfillment of objectives. The institution follows rigidly established rules and procedures, which can generate a sense of compliance, but can also limit flexibility and the ability to adapt to change.