Análisis de las dimensiones del compromiso organizacional de un hospital nivel dos de la ciudad de Guayaquil.

Abstract

Organizational commitment plays a key role in group and individual performance, since a high level determines the achievement of the institution's objectives, giving entities a competitive advantage. The general objective of the research was to analyze the dimensions of the organizational commitment of a level two hospital in the city of Guayaquil, through statistical techniques, for the elaboration of a proposal that allows raising the level of group and individual performance, for the benefit of the users. The methodology that was applied was a quantitative approach, under a non-experimental design with descriptive scope, cross-sectional, correlational and deductive method, with the sample being 140 outpatient physicians through intentional non-probabilistic sampling who were surveyed. The most relevant findings showed that the dimensions were well scored with 4.59 and 4.58 respectively. Organizational commitment was considered adequate with a score of 4.58; however, it can be improved. Additionally, it was identified that factors such as marital status (married) and length of service (since 7 years) are related to a higher level of organizational commitment, with a P value of 0.032 and 0.046, respectively. The proposal consisted of a recognition and reward program, continuous training campaigns and personal growth and development workshops.