Calidad de la atención médica brindada a niños menores de un año. Posgrado de Medicina Familiar y Comunitaria. Pascuales. Año 2021.

Abstract

Background: Carrying out an evaluation of the medical care provided to boys and girls in health centers is an important and necessary process that allows evaluating both the effectiveness and the efficiency of the quality of the service provided. Methods: Descriptive, observational, prospective and longitudinal study with a sample of 64 infants under one year of age, treated in Family and Community Medicine of the Pascuales health center. Structure, process and result indicators were evaluated (Drugs, equipment and supplies, breastfeeding and nutrition counseling, comprehensive child care according to the standard and the IMCI protocol. Information was obtained through a checklist, medical records of the PRAS system and polls. Results: 73.4% of the visits were to children <6 months, predominantly female, 79.7% were born at term, 50% of the mothers were between 21-24 years old. The equipment, supplies and basic medicines of the Pascuales Health Center were classified as good; counseling on nutritional education and breastfeeding, standard care for children and IMCI care. They obtained a regular rating, communication and treatment skills were excellent and in general terms, the rating of the comprehensive care indicators was good. Conclusions: The quality care and structure of the Pascuales Health Center are good; however, it has important aspects that must be improved, such as counseling on nutrition education and breastfeeding, standard care for children, and IMCI care.