Influencia de actitudes en el clima organizacional de los profesionales del hospital general IESS de Babahoyo.

Abstract

This research was developed at the IESS Babahoyo General Hospital from september to november 2021. The general objective was to determine the influence of attitudes on the working environment of the workers of the IESS Babahoyo General Hospital, with the purpose of designing strategies that improve the working environment. The research method was logical deductive, under a quantitative approach, non-experimental design by applying a previously validated questionnaire. When performing the correlational analysis of the attitude variable with work performance, its results were that the performance was influenced by the additional function to the service, organizational and affective commitment, communication and development, being the least related functions prescribed to the service. The proposal consisted of improving working environment through informative guidelines on Job Performance and Satisfaction through institutional mail, a psychological intervention plan was developed aimed at enhancing positive work attitudes and encouraging health workers to use the technique based on the Eisenhower Matrix. Finally, it was sought to promote healthy habits through a check list.