Evaluación de la satisfacción laboral en el desempeño del personal del Hospital Básico Clínica Naranjo.

Abstract

Companies or organization nowadays try to adopt and adapt to modern productive skills that contribute to job satisfaction and better performance in the execution of activities and quality of service, therefore, it is important to pay more attention to both internal and external aspects that are inherent in the attitude shown by human talent towards work. Therefore, the objective of this research was to determine the relationship between job satisfaction and the performance of the human resources of the Hospital Basico Clinica Naranjo in the city of Milagro. For this purpose, a non-experimental quantitative methodological design was used, considering a sample of 12 employees working in the hospital to whom a 63-item instrument was applied, distributed in three dimensions: personal conditions, work characteristics and personnel policies. The main results show that 50% of the personnel working in the hospital are satisfied, since they almost always have the freedom to perform their tasks and the relationships between colleagues are defined as good. Therefore, it is concluded that the level of performance is high with respect to the personal conditions factor and medium with respect to the characteristics of the job and a high level of satisfaction.