Implementación de un sitio web online para recopilación y personalización de requerimientos de clientes, para trabajos de diseño gráfico.

Abstract

The development of this research work involves the implementation of an online website for the collection and customization of customer requirements, for graphic design work. All this, given that currently customers wishing to acquire a graphic design service, do not always have full knowledge of the use of these tools. In order to know even more about the inconveniences that are presented to these clients, as well as the importance of acquiring the implementation of said website, it was necessary to apply an exploratory investigation, to generate an approach to a problem and thus know the Existing conditions of the same, in the same way, quantitative and qualitative techniques of the survey were applied online surveys aimed at the final consumer, using the Google Forms tools, where forms were sent to frequent customers of the Fantasticopy printing house, on the other hand the Interview application was addressed to designers, by appointment, all with the purpose of evidencing relevant elements or information from both types of approaches. According to what has been shown, it is concluded to design a web platform for the electronic commerce of customized graphic design final products, since in many cases the client must pay for this process and unfortunately the result does not always meet their expectations.