Modelo logístico para optimizar la eficiencia en la gestión logística de la empresa Perfumería Arias.

Abstract

The main objective of this study was to make a diagnosis of the logistics management of the Perfumería Arias company and propose solutions focused on optimizing the efficiency of its processes. The project used a non-experimental design, with a mixed approach, cross-sectional and descriptive in scope. Thus, data obtained through interviews with the manager and staff related to their perceptions about the main problems presented by the logistics management processes and their causes were used. Similarly, the data obtained through records and history allowed generating indicators that provided support to previously identified problems.Among the tools, the problem tree methodology and objectives were used to document structured and schematically the cause-effect and endmedia relationships. This technique was accompanied by tools such as logistic indicators and flowcharts, which quantify the magnitude of the negative effects of logistics management. In general, the results showed problems in the supply during the waiting time and a large number of defective bottles, exceeding the limit of what is allowed. As a result of these inconveniences, six proposals were proposed in detail in an action plan with the amount to be invested by the company. The results of the feasibility analysis determined that the project is financially viable.