Diseño de un manual de procedimientos para mejorar la productividad de las estilistas en la Empresa Paulova Palacios en la ciudad de Guayaquil.

Abstract

In a highly competitive environment in which companies are currently, immersed, labor productivity is necessary. However, the scope of organizational goals or objectives would be impossible if one works in an improvised manner, since this could generate errors. The purpose of this work is to design a Procedures Manual to improve the work carried out by the production area of the company. The development of this project was carried out in the company Paulova Palacios S.A. from Guayaquil, a detailed description of the procedures and techniques used to improve the quality of services was obtained, which may also serve as a guide and support for future training, recruitment and selection of personnel and as general knowledge for the entire organization.